I’m Diana Alayón, a Senior UX & Product Designer specializing in interaction design for complex, AI-enabled systems
🧙♀️ My superpower is facilitating shared understanding between humans and complex systems—aligning designers, engineers, and stakeholders around how products should reason, respond, and act. My peers see me as a facilitator of ideas and decision-making, especially in high-ambiguity environments.
Work
The Ascension One app
A web and mobile app that allows patients to manage their medical care, including scheduling appointments, viewing test results, messaging their doctor, and more. Launched April 2024, 350K users to Dec 2024.
The challenge: helping users navigate and act within a complex clinical decision system, creating a personalized and cohesive experience unifying 38 patient portals.
IBM Watson Assistant
A web-based platform that helps organizations configure AI agents through conversation-first design. Launched October 2021.
The challenge: enabling subject matter experts to define intents, logic, and outcomes without writing code focusing on conversations, not implementation.
OATAG’s Website
OATAG is a non-profit organization that advocates for the needs of talented and gifted children in Oregon. Their website serves as a resource for families and educators. Recommendations made on August 2022.
The challenge: organizing content in a way that aligns with how users naturally expect to find information.
UX Writing
Microcopy for payment app
Crafting informative text to guide users through a payment service between Freelancers and Businesses.
Tutorial for Anima platform
Guiding users step by step on how to prototype a responsive website with Sketch and Anima.
Ascension One app
Helping users to find their way around the product and complete their desired tasks.
Career growth
Public speaking
I had the honor of representing Latino and Hispanic women in design at the Industry Voices Series, an event organized by Ladies that UX Seattle to celebrate Hispanic Heritage Month.
Mentoring
Contributing to the design community by fostering personal and professional growth through guidance, support, and knowledge sharing at Mentor Mondays, an event organized by UX San Antonio.
Animation + Illustration + Sketches
